Frequently Asked Questions
Everything you need to know about your Phonecase order and our products.
Will your cases support wireless charging?
Yes, all our cases are designed to be thin enough to support Qi-standard wireless charging. Our MagSafe-compatible range also includes built-in magnets for a secure connection with Apple accessories.
How do I know if a case will fit my specific phone model?
Each product page has a dropdown menu to select your device. We recommend checking your phone's 'Settings > General > About' to confirm your exact model name before purchasing.
What is your return policy for damaged items?
We offer a 30-day satisfaction guarantee. If your case arrives damaged or has a manufacturing defect, please contact our support team with a photo of the item, and we will send a replacement immediately at no extra cost.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping can take between 7-14 business days depending on your location and customs processing.
Are your clear cases prone to yellowing over time?
Our clear cases are manufactured with high-grade TPU treated with an anti-UV coating to resist yellowing and oxidation, keeping your case crystal clear for longer than standard silicone options.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.